This Privacy Policy has been prepared to explain, under Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”), for what purposes the personal data of visitors to the www.sgsmaster.com website operated by Smart Güç Sistemleri (SGS Master, hereinafter the “Company”) and of persons who contact the Company is processed, and what your rights are.
Data Controller: Smart Güç Sistemleri San. ve Tic. Ltd. Şti.
Address: Evliya Çelebi Mh. Sahil Bulvarı, Elexia No:137, 34944 Tuzla / İstanbul, Türkiye
Email: [email protected]
Phone: +90 538 051 36 97
1. Personal Data We Process
Within the scope of the services we provide, our Company may process the following personal data:
- Identity and contact data: first name, last name, email, phone number.
- Customer transaction data: request, quote, order and support records.
- Transaction security data: IP address, cookie records, site usage data.
- Marketing data: campaign interactions and preferences.
2. Purposes of Processing Personal Data
- Providing products and services, managing quotes and orders,
- Customer relations and request/complaint management,
- Fulfilling contractual and legal obligations,
- Operating, improving and securing the website,
- Carrying out promotional, advertising and marketing activities where consent is given.
3. Legal Grounds for Processing
Your personal data is processed on the legal grounds set out in Articles 5 and 6 of the KVKK; namely the establishment or performance of a contract, the fulfilment of a legal obligation, legitimate interest and, where required, explicit consent.
4. Transfer of Personal Data
Your personal data may be transferred, in accordance with the KVKK and to the extent required by legal obligations and the nature of the service, to authorised public institutions and to the suppliers that operate our business processes (including hosting, email, payment and advertising service providers). Where Google Ads and similar advertising/analytics services are used on our website, the privacy policies of the relevant providers also apply.
5. Cookies
Our website may use cookies to improve your experience, analyse site traffic and measure advertising performance. You can manage or reject cookies through your browser settings.
6. Retention Period
Your personal data is retained for the period required by the purposes of processing and for the statutory retention periods stipulated in the relevant legislation; at the end of these periods it is deleted, destroyed or anonymised.
7. Rights of the Data Subject (KVKK Art. 11)
Under Article 11 of the KVKK you have the right to: learn whether your personal data is processed; request information if it has been processed; learn the purpose of processing; know the third parties to whom it is transferred domestically or abroad; request correction if it has been processed incompletely or incorrectly; request its deletion or destruction where the conditions are met; and request compensation for damages arising from unlawful processing.
8. Applications
You can submit requests regarding your rights to our Company via the email address or postal address stated above. Your applications will be concluded within the periods stipulated in the KVKK.