Frequently Asked Questions

This usually means you need a fast recharge time. Use a larger charger with a current rating equal to 10% of the battery's Ah capacity. For example, for a 100 Ah battery, choose a charger of up to 10 A. If you wish to charge at a higher rate, consult your battery manufacturer first.

First, consider the panel load on the battery; this is the basic requirement for the charging current, and the charger must be able to supply it. The charger's remaining capacity is used to charge the battery. To keep the battery "full", the battery charge only needs to be slightly above this value. The bulk charge after the engine has started is provided by the DC charging alternator. For example, for a constant panel load of 2 A, a 5 A or 10 A charger is considered sufficient in most generator applications.

DSE Battery Chargers have a configurable charging voltage suitable for most battery types (NiCd, Lead Acid, Gel, etc.). On "intelligent" chargers, this voltage can be configured by the user via a PC. For more information, contact DSE Technical Support.

No. DSE battery chargers can remain connected both during cranking and while the engine is running.

Yes. DSE battery charger outputs can be connected in parallel for higher current and in series for higher voltage.

Yes. DSE chargers can be used as a power supply unit (PSU) to feed a constant load.

The DSE334 and DSE335 offer the option to disable Fail to Stop detection using the DSE Configuration Suite PC software.

The DSE334 and DSE335 are designed specifically to support this application.

Fitting auxiliary contacts is optional on DSE 33X series controllers. If the contactor auxiliary contacts are not connected to the module's inputs, the load indicator lamps follow whichever load contactor is closed.

Ensure that the cooling timer on the generator controller is set appropriately for the application.

Ensure that the DSE "Four Steps to Synchronising" procedure has been carried out correctly. If the problem persists after following this procedure, contact DSE Technical Support.

DSE controllers are designed to operate over an 8–35 V DC supply range. The same controller can therefore be used with a 12 V or 24 V supply.

Visit the product page for the relevant device on our website and select the SOFTWARE tab. All information for the device and the PC software are listed there.

When the DSE Configuration Suite is installed, two helper tools are also installed automatically. The "Export Configuration" tool lets you transfer the update files from the first PC to an external USB drive. "Update from local source" then allows you to update the other computers from this USB drive.

When the DSE Configuration Suite is first installed, it checks for updates over the internet at the end of the installation. The update application must log in to the DSE servers to download the updates and complete the installation. The login details required are the same as those you use to log in to our website.

Yes. The DSE Configuration Suite software is compatible with Windows 10 and is designed to run on this system.

Update your DSE Configuration Suite software to the latest version. To do this, you can visit www.deepseaelectronics.com.

Try a different USB port on your PC, power the DSE module off and on again, or restart the Configuration Suite software. If these do not resolve the problem, uninstall and reinstall the software.

For detailed information about equivalents for our obsolete products, you can refer to the relevant DSE document (056-035 Replacing Obsolete Modules).

The DSE files are contained in a single package that you can download from the DSE website.

The default IP is a static 192.168.1.100. Ensure that no other device on the same network uses the same IP and that you are on the same subnet.

Ensure that the "Program enable" input is connected or that debug mode is enabled.

Scan the device and ensure that the target version of the online controller is the same as the device version in your project.

Ensure that you have installed the DSE package and that the CODESYS version is 3.5 SP7 Patch 2. Alternatively, you can use the "Download Missing Libraries" function in the Library Manager.